Return & Cancellation Policy
At Cosworld, we strive to provide the best possible experience for our customers. However, we understand that there may be instances where you need to return or cancel an order. The following policy outlines our procedures for returns and cancellations.
- If you are not completely satisfied with your purchase, you may return it within [insert time frame, e.g. 14 days] of receipt for a full refund or exchange.
- All returns must be in their original condition, including packaging and labelling.
- Return shipping costs are the responsibility of the customer.
- You may cancel an order at any time prior to shipment for a full refund.
- If your order has already been shipped, you may still cancel, but the product must be returned in accordance with our returns policy.
- Refunds will be processed to the original method of payment within [insert time frame, e.g. 14 days] of receipt of the returned product.
Damaged or Defective Products:
- If you receive a damaged or defective product, please contact us immediately at [email@example.com].
- We will arrange for a replacement product to be sent to you at no additional cost.
If you have any questions or concerns about our return and cancellation policy, please do not hesitate to contact us at [firstname.lastname@example.org].